How-to Guides
Account Security
Set up two-factor authentication and passkeys on your Clinia account.
Account Security
Account security settings are personal — they apply to your account, not your organization. Access them from the user menu in the bottom-left sidebar, then Security.
Two-factor authentication (2FA)
Two-factor authentication requires a one-time code from an authenticator app (TOTP) in addition to your password at sign-in.
Enable 2FA
- Go to Account → Security.
- Select Enable two-factor authentication.
- Enter your current password to confirm your identity.
- Scan the QR code with an authenticator app (e.g., Google Authenticator, 1Password, Authy).
- Enter the six-digit code from the app to verify the setup.
- Save your backup codes in a secure location. These are shown once and are used to recover your account if you lose access to your authenticator app.
Disable 2FA
- Go to Account → Security.
- Select Disable two-factor authentication.
- Enter your current password to confirm.
Passkeys
Passkeys let you sign in with biometrics or a hardware security key instead of a password. They are phishing-resistant and faster than password-based login.
Add a passkey
- Go to Account → Security.
- Select Add passkey.
- Follow your browser or device prompt to register a fingerprint, Face ID, or hardware key.
The passkey name is derived from your device type and shown in the passkeys list.
Delete a passkey
- Go to Account → Security.
- Find the passkey in the list and select Delete.
Deleting a passkey means you can no longer use that device or key to sign in with passkey authentication.